KYC & AML Policy

1. Introduction

The purpose of this document is to outline the Know Your Customer (KYC) and Anti-Money Laundering (AML) procedures followed across the eu-rainbet.com platform. These measures are designed to protect both users and the company from fraudulent activity, identity theft, money laundering, and the financing of terrorism. Compliance with international financial regulations and the Curaçao eGaming licensing requirements is a core part of our operations.

2. Our Commitment

The platform operates under strict KYC and AML standards in accordance with EU directives and the recommendations of the Financial Action Task Force (FATF). All users must verify their identity before making transactions, and any suspicious activity is subject to immediate review and, if necessary, reporting to relevant authorities.

Our objective is to ensure that our platform remains a secure and transparent environment where all financial interactions are legitimate and traceable.

3. Verification Process (KYC)

To comply with KYC regulations, users may be required to provide the following:

• Proof of identity (valid passport, ID card, or driver’s license).
• Proof of address (utility bill or bank statement issued within the last 3 months).
• Payment verification documents when applicable.

All documents are verified manually by trained compliance officers. Personal information is encrypted and stored securely in accordance with GDPR and Swiss privacy laws.

Until the verification process is completed, access to deposits, withdrawals, or bonuses may be temporarily restricted.

4. Anti-Money Laundering Procedures (AML)

The AML framework includes several key controls designed to prevent and detect illegal activities:

• Continuous monitoring of transactions and user behavior.
• Flagging and investigation of unusual or inconsistent activity.
• Limits on deposits, withdrawals, and bonuses until verification is complete.
• Cooperation with law enforcement and regulatory bodies when required.

The platform reserves the right to request additional documentation or clarification at any stage of the user’s activity if suspicious patterns are detected.

5. Data Protection and Confidentiality

All information collected during KYC and AML procedures is used solely for regulatory compliance. It is never shared with third parties except where required by law.

Data is encrypted in transit and at rest, stored in secure European data centers compliant with ISO/IEC 27001 standards, and retained only for the legally required period.

6. User Responsibility

Users are expected to provide accurate and up-to-date information during registration and verification. Submitting false documents, concealing identity, or engaging in suspicious activity will result in account suspension and possible reporting to relevant authorities.

7. Updates to This Policy

This policy may be updated periodically to reflect changes in legal requirements, best practices, or regulatory guidance. The latest version will always be available on eu-rainbet.com, with the date of the last revision clearly indicated.

8. Contact Information

For questions about the KYC or AML process, users can reach our compliance team at support@eu-rainbet.com.

The platform remains fully committed to maintaining the highest standards of integrity, transparency, and compliance in all its operations.